{"id":2308,"date":"2025-08-17T18:53:46","date_gmt":"2025-08-18T01:53:46","guid":{"rendered":"https:\/\/creativemood.studio\/politica-de-devoluciones-y-reembolsos\/"},"modified":"2026-01-26T17:18:16","modified_gmt":"2026-01-27T01:18:16","slug":"politica-de-devoluciones-y-reembolsos","status":"publish","type":"page","link":"https:\/\/creativemood.studio\/es\/politica-de-devoluciones-y-reembolsos\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"<style>.kb-row-layout-id1690_7d67c0-b5 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1690_7d67c0-b5 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1690_7d67c0-b5 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:201px;padding-right:20px;padding-bottom:135px;padding-left:20px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1690_7d67c0-b5{background-image:linear-gradient(135deg,rgb(2,164,255) 0%,rgb(20,39,109) 100%);}.kb-row-layout-id1690_7d67c0-b5 > .kt-row-layout-overlay{opacity:0.40;background-color:var(--global-palette3, #1A202C);mix-blend-mode:normal;}@media all and (max-width: 1024px){.kb-row-layout-id1690_7d67c0-b5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1690_7d67c0-b5 > .kt-row-column-wrap{padding-top:200px;padding-bottom:var(--global-kb-spacing-xl, 4rem);grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1690_7d67c0-b5 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-overlay kt-row-overlay-normal\"><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1690_9164a0-b4 > .kt-inside-inner-col,.kadence-column1690_9164a0-b4 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1690_9164a0-b4 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1690_9164a0-b4 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1690_9164a0-b4 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1690_9164a0-b4 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1690_9164a0-b4{position:relative;}@media all and (max-width: 1024px){.kadence-column1690_9164a0-b4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1690_9164a0-b4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1690_9164a0-b4 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1690_049ad9-62, .wp-block-kadence-advancedheading.kt-adv-heading1690_049ad9-62[data-kb-block=\"kb-adv-heading1690_049ad9-62\"]{text-align:center;font-size:55px;line-height:1.2em;font-weight:400;font-style:normal;font-family:Roboto;}.wp-block-kadence-advancedheading.kt-adv-heading1690_049ad9-62 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1690_049ad9-62[data-kb-block=\"kb-adv-heading1690_049ad9-62\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1690_049ad9-62 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1690_049ad9-62[data-kb-block=\"kb-adv-heading1690_049ad9-62\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading1690_049ad9-62, .wp-block-kadence-advancedheading.kt-adv-heading1690_049ad9-62[data-kb-block=\"kb-adv-heading1690_049ad9-62\"]{font-size:var(--global-kb-font-size-xl, 3rem);}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading1690_049ad9-62, .wp-block-kadence-advancedheading.kt-adv-heading1690_049ad9-62[data-kb-block=\"kb-adv-heading1690_049ad9-62\"]{font-size:var(--global-kb-font-size-xl, 3rem);}}<\/style>\n<h1 class=\"kt-adv-heading1690_049ad9-62 wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading1690_049ad9-62\">Pol\u00edtica de devoluciones y reembolsos<\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1690_78e871-6c, .wp-block-kadence-advancedheading.kt-adv-heading1690_78e871-6c[data-kb-block=\"kb-adv-heading1690_78e871-6c\"]{text-align:center;font-size:24px;font-style:normal;text-shadow:4px 4px 5px rgba(0, 0, 0, 0.46);}.wp-block-kadence-advancedheading.kt-adv-heading1690_78e871-6c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1690_78e871-6c[data-kb-block=\"kb-adv-heading1690_78e871-6c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1690_78e871-6c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1690_78e871-6c[data-kb-block=\"kb-adv-heading1690_78e871-6c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading1690_78e871-6c, .wp-block-kadence-advancedheading.kt-adv-heading1690_78e871-6c[data-kb-block=\"kb-adv-heading1690_78e871-6c\"]{text-shadow:4px 4px 5px rgba(0, 0, 0, 0.46);font-size:16px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading1690_78e871-6c, .wp-block-kadence-advancedheading.kt-adv-heading1690_78e871-6c[data-kb-block=\"kb-adv-heading1690_78e871-6c\"]{text-shadow:4px 4px 5px rgba(0, 0, 0, 0.46);}}<\/style>\n<p class=\"kt-adv-heading1690_78e871-6c wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading1690_78e871-6c\">Todos los pedidos personalizados son definitivos. Los art\u00edculos est\u00e1ndar pueden devolverse bajo condiciones estrictas. Por favor, revise nuestra pol\u00edtica antes de comprar.<\/p>\n<\/div><\/div>\n\n<\/div><\/div><style>.kb-row-layout-id1690_da6498-c3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1690_da6498-c3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1690_da6498-c3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-lg, 4rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:20px;padding-bottom:25px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1690_da6498-c3{background-color:rgba(255,255,255,0);}.kb-row-layout-id1690_da6498-c3 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1690_da6498-c3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1690_da6498-c3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1690_da6498-c3 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1690_c6f39d-c5 > .kt-inside-inner-col,.kadence-column1690_c6f39d-c5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1690_c6f39d-c5 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1690_c6f39d-c5 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1690_c6f39d-c5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1690_c6f39d-c5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1690_c6f39d-c5{position:relative;}@media all and (max-width: 1024px){.kadence-column1690_c6f39d-c5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1690_c6f39d-c5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1690_c6f39d-c5\"><div class=\"kt-inside-inner-col\">\n<p>Fecha de entrada en vigor: 17 de agosto de 2025<\/p>\n\n\n\n<p>Gracias por comprar en Creative Mood LLC. Queremos que tenga una experiencia agradable con nuestros productos y servicios. Por favor, revise nuestra pol\u00edtica cuidadosamente antes de realizar una compra.<\/p>\n\n\n\n<p><strong>1. No hay reembolsos en pedidos personalizados<\/strong><\/p>\n\n\n\n<p>Debido a que nuestros productos se fabrican bajo pedido y se personalizan (incluidos los letreros de ne\u00f3n LED, el trabajo de dise\u00f1o y los servicios digitales), todas las ventas son definitivas. No ofrecemos reembolsos ni devoluciones de art\u00edculos hechos a medida a menos que haya un defecto comprobado en la fabricaci\u00f3n o la entrega.<\/p>\n\n\n\n<p><strong>2. Productos y accesorios est\u00e1ndar<\/strong><\/p>\n\n\n\n<p>Para art\u00edculos no personalizados (como fuentes de alimentaci\u00f3n, controles remotos, kits de bricolaje u otros accesorios), se aceptan devoluciones dentro de los 7 d\u00edas posteriores a la entrega, siempre que el producto no se haya utilizado, est\u00e9 en su embalaje original y en condiciones de reventa.<\/p>\n\n\n\n<p>El cliente es responsable de los gastos de env\u00edo de la devoluci\u00f3n.<\/p>\n\n\n\n<p>Una vez inspeccionado y aprobado, emitiremos un reembolso menos los gastos de env\u00edo originales.<\/p>\n\n\n\n<p><strong>3. Productos da\u00f1ados o defectuosos<\/strong><\/p>\n\n\n\n<p>Si recibe un art\u00edculo da\u00f1ado o defectuoso, debe notific\u00e1rnoslo dentro de las 48 horas posteriores a la entrega enviando un correo electr\u00f3nico a contact@creativemood.studio con fotos y detalles.<\/p>\n\n\n\n<p>Si se confirma, reemplazaremos el producto sin costo adicional.<\/p>\n\n\n\n<p>En casos excepcionales, podemos emitir un reembolso completo.<\/p>\n\n\n\n<p><strong>4. C\u00f3mo iniciar una devoluci\u00f3n<\/strong><\/p>\n\n\n\n<p>Para iniciar una devoluci\u00f3n, cont\u00e1ctenos en:<br\/>\ud83d\udce7 contact@creativemood.studio<br\/>\ud83d\udcde (307) 218-2655<\/p>\n\n\n\n<p>Incluya su n\u00famero de pedido, fotos (si corresponde) y el motivo de la devoluci\u00f3n.<\/p>\n\n\n\n<p><strong>5. Excepciones<\/strong><\/p>\n\n\n\n<p>Los productos hechos a medida no son reembolsables ni retornables.<\/p>\n\n\n\n<p>Los art\u00edculos de venta final o con descuento no se pueden devolver.<\/p>\n\n\n\n<p>No somos responsables de los errores de dise\u00f1o que fueron aprobados por el cliente antes de la producci\u00f3n.<\/p>\n\n\n\n<p>Si tiene preguntas sobre esta pol\u00edtica, cont\u00e1ctenos:<\/p>\n\n\n\n<p><strong>Creative Mood LLC<\/strong><br\/>1309 Coffeen Avenue STE 17827<br\/>Sheridan, Wyoming 82801<br\/><strong>Tel\u00e9fono:<\/strong> (307) 218 2655<br\/><strong>Correo electr\u00f3nico:<\/strong> contact@creativemood.studio<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de devoluciones y reembolsos Todos los pedidos personalizados son definitivos. Los art\u00edculos est\u00e1ndar pueden devolverse bajo condiciones estrictas. Por favor, revise nuestra pol\u00edtica antes de comprar. Fecha de entrada en vigor: 17 de agosto de 2025 Gracias por comprar en Creative Mood LLC. Queremos que tenga una experiencia agradable con nuestros productos y servicios&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-2308","page","type-page","status-publish","hentry"],"aioseo_notices":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Creative Mood","author_link":"https:\/\/creativemood.studio\/es\/author\/creative-mood\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/creativemood.studio\/es\/wp-json\/wp\/v2\/pages\/2308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/creativemood.studio\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/creativemood.studio\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/creativemood.studio\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/creativemood.studio\/es\/wp-json\/wp\/v2\/comments?post=2308"}],"version-history":[{"count":2,"href":"https:\/\/creativemood.studio\/es\/wp-json\/wp\/v2\/pages\/2308\/revisions"}],"predecessor-version":[{"id":2310,"href":"https:\/\/creativemood.studio\/es\/wp-json\/wp\/v2\/pages\/2308\/revisions\/2310"}],"wp:attachment":[{"href":"https:\/\/creativemood.studio\/es\/wp-json\/wp\/v2\/media?parent=2308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}